Our Privacy Policy

Now Group UK Ltd (AlcoSense™) makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.

When you place an Order, we may ask you for certain information and you may submit personal data to Now Group UK Ltd (for example your name, phone number, postal address, email address, contact and bank / credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.

This information will be kept securely in accordance with our internal security policy and may be used to:

  1. process your Order;
  2. provide you with an up to date, efficient, and reliable service;
  3. help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse Orders on that basis (your credit rating can be checked for a nominal fee with the main UK agencies Equifax and Experian);
  4. open and run your account;
  5. administer prize draws;
  6. provide a more personal shopping experience.

By making an Order and submitting your data you agree to this use.

From time to time we also monitor and record telephone calls for training purposes and to improve the service to you.

We will never collect sensitive information about you without your explicit consent.

Now Group UK Ltd will not send you any marketing emails unless you give us your consent, or unless we have it already.

We will not pass your information on to third parties

If you have used the Now Group UK Ltd web site before or have Ordered Products from Now Group UK Ltd before it is possible that we have this information already and it is being used to contact you about offers, events, items or related activities that you may find useful. If you are an existing customer we will continue to keep you informed unless you tell us not to.

If you are a new customer we will give you the choice (for example once you have placed an Order) whether or not you want us to contact you about future offers, events and new Products or related activities that you may find useful.

If you join the Mailing Preference Service your name should be removed from responsible direct mail companies lists. An application form can be filled out on-line at www.mpsonline.org.uk.